Terms & Conditions

1.1

These General Terms and Conditions (hereinafter GTC) govern the contractual legal relationship between Bluestone International(hereinafter Bluestone International) and its clients (hereinafter the customer). They apply to the collection, transport and delivery of bulky goods and palletised shipments (hereinafter referred to as shipments) in accordance with the price calculators under the domains bluestoneinternational.co.uk and bluestoneinternational.co.uk (in the following overview price/performance).

Conflicting terms and conditions of the customer are expressly contradicted.

1.2

Insofar as nothing else is stipulated by mandatory statutory provisions, individual individual agreements or these GTC, contracts for transport services, including additional and ancillary services, shall be supplemented by the General German Freight Forwarding Conditions (ADSp) in their current version and the provisions of Sections 459, 407 ff. HGB on the freight contract. The ADSp does not apply to transactions with consumers within the meaning of Section 13 of the German Civil Code (BGB).

1.3

The provisions of Section 407 et seq. In addition to the German Commercial Code (freight business) and, in the case of cross-border transport, the CMR (Convention on the Contract of Carriage in International Road Freight Transport), unless otherwise stipulated in these GtC.

1.4

If the customer, as the customer, specifies a company name, it is assumed that this is not a consumer within the meaning of Section 13 of the German Civil Code (BGB).

2.1

In cooperation with the affiliated system partners, Bluestone International takes over the collection, transport and delivery of shipments within the Federal Republic of Germany, the countries of the European Union, Switzerland, Liechtenstein, Monaco, Andorra, Gibraltar, the United Kingdom and Norway.

2.2

The collection of the shipment(s) takes place approximately at an expressly agreed time or period at the address specified by the customer. The shipments are taken over “from the curb”, unless explicitly confirmed otherwise by Bluestone International. Only one pick-up and one delivery attempt is carried out at a time. The permissible dimensions and weights are detailed in the Price/Performance Overview.

2.3

Eliminated

2.4

Delivery shall be made to the addressees indicated on the consignment by delivery against the signature of the recipient. The sending customer agrees that the delivery may also take place to another person, who can be assumed, according to the circumstances, that he is entitled to accept the shipment (replacement delivery).

Other persons referred to in paragraph 1 shall be members and employees of the recipient’s household present, in particular in the premises of the addressee (recipient), third parties entitled to receive them by written authorisation of the addressee, and direct neighbours of the addressee. If a neighborhood levy is paid, the customer receives a notification email with a qualified notification about the time and place of delivery.

2.5

Bluestone International is, provided the shipment is handed over on loading aids (pallet, lattice box, etc.) is not obliged to exchange it for empty pallets, lattice boxes etc. at the receiver. There is no repatriation obligation on the part of Bluestone International, unless such a reduction has been agreed separately and a separate remuneration has been agreed for the assumption of the exchange risk as well as for the return transport. Section 812 of the German Civil Code (BGB) does not apply in this respect.

2.6

If the shipment cannot be picked up or delivered in the manner described, the shipment shall be deemed to be undeliverable (e.g. cargo weight over 31kg, no lifting platform vehicle booked and no loading or unloading aid available). The customer will be notified by Bluestone International by telephone or in text form. The customer can also commission further pick-up or delivery attempts, the costs for this depend on the overview price/performance. The contractually owed waiting period for loading and unloading or for other reasons is limited to a total of 60 minutes, by way of derogation from clause 11.2 ADSp 2017. Each additional hour started will be charged to the customer with € 30,- (plus VAT).

2.7

Also considered undeliverable are shipments with incorrect addressing, insofar as the correct address cannot be determined with reasonable effort by zipming, and shipments whose acceptance is refused, as well as shipments that are not picked up by the recipient at a system partner branch within the specified period of request.

2.8

Undeliverable shipments are transported back to the customer by Bluestone International. If the customer refuses to take it back, the customer is entitled to dispose of the shipment at its expense at its dutiful discretion, including to sell or destroy it in accordance with the statutory provisions. If the customer cannot be identified, the customer is entitled to open the shipment in order to determine the identity of a customer. If the identity of a customer or sender is established by the opening, Bluestone International either collects the customer’s instructions or transports the shipment at the customer’s expense, unless it is a shipment with dangerous content. In the case of consignments with dangerous content, Bluestone International is entitled to destroy or sell the shipment at the expense of the customer. If no customer or sender can be identified, the contents may be zippered in accordance with section 419 para. 3 HGB also destroy or sell. Any claims for damages by the customer remain unaffected.

2.9

Should the customer cancel the transport, one third of the agreed freight is Bluestone International entitled to invoice (Section 288 para. 2 no. 2). If the vehicle is already at the loading point and there is a waiting time, the waiting time is entitled to be calculated according to 2.6 in addition to the one third of the agreed freight.

3.1

An order for carriage (customer’s request for the conclusion of a contract of carriage) is made by booking online under bluestoneinternational.co.uk or bluestoneinternational.co.uk, ordering by e-mail with corresponding confirmation by Bluestone International (e-mail transport confirmation) or handing over a conditional shipment.

3.2

Instructions issued by the customer after delivery of a shipment do not have to be observed. Insofar as Bluestone International grants the recipient the possibility to determine the place and time of delivery within the scope of his own services, the relevant right of instruction and disposition over the shipment differs from Section 418 para. 2 HGB to the receiver before the first delivery attempt. In addition, Sections 418 (1) to 5 and 419 Of the German Commercial Code (HGB) do not apply.

3.3

Shipments do not comply with the terms of the section. 4. these GtC or the permissible dimensions and weights specified in the Overview Price/Performance or the applicable regulations for packaging (section 7c) and labelling (paragraph 7b), zipmden denies carriage.

If such a shipment nevertheless enters the system of Bluestone International, Bluestone International is entitled to discontinue further transport at any time or to charge a subsequent reasonable additional fee from the customer. If the customer refuses to pay such an additional fee or there is reasonable reason to suspect that the shipment taken over is a non-conditional shipment in accordance with Section. 4. this GENERAL Terms and Conditions acts, the shipment is Bluestone International entitled to return the shipment or to be ready for collection by the customer. In the event of such a return, Bluestone International is entitled to charge an appropriate remuneration in the amount of at least one third of the agreed fee additionally as compensation for expenses. The customer is entitled to prove a much lower effort of Bluestone International.

3.4

Bluestone International is entitled to request information about the contents of the shipment(s) from the customer to determine whether the shipments are conditional, even after the shipment(s) has been taken over. If the customer refuses to provide the information or if the information cannot be scruced in time, zipping is reasonable if there is reasonable reason to believe that it is a non-conditional shipment, in particular a shipment that is contrary to the section. 4.2.1 to 4.2.11 violates these GtC, entitled to examine this broadcast for its content.

3.5

Termination of the contractual relationship by the customer after handing over the shipment(s) to Bluestone International is excluded.

3.6

The delivery order is valid upon delivery to the recipient in accordance with point 2.4. or paragraph 2.5. of these Terms and Conditions.

3.7

Bluestone International’s offers are aimed exclusively at natural persons with unlimited legal rights as well as legal entities.

3.8

The promotion of products and services via Bluestone International website is merely an invitation to submit an offer by the customer (invitatio ad offerendum). A mutual contract is only concluded by sending a separate confirmation of acceptance by e-mail by Bluestone International. Bluestone International reserves the right to refuse to conclude a contract on the Internet pages of Bluestone International without giving reasons. If there is not a sufficient creditworthiness (better or equal to “3.2” at Creditsafe or better or equal to “Medium High Risk” at Coface) for payment on account, Bluestone International is entitled to deflate the transport until full payment despite confirmation of acceptance. We inform the customer within 2 hours by phone or in text form during his business hours (Mon-Fri 7am-8pm, except public holidays).

3.9

By submitting his offer, the customer declares that he has taken note of these general terms and conditions and, if applicable, further mentioned product-specific or service-specific requirements on the internet pages of Bluestone International.

4.1

Bluestone International transports shipments that comply with the applicable overview price/performance as well as the applicable regulations for packaging (section 11) and marking (number 10) and do not exceed the following values:

EUR 5,000.00 per consignment for consumers within the meaning of Section 13 of the German Civil Code (BGB)
EUR 45,000.00 per shipment for all other customers

4.2

Not accepted:

4.2.1

Shipments whose carriage violates legal or official prohibitions, the transport or storage of which are subject to national or international dangerous goods regulations (unless explicitly agreed otherwise, e.g. by transporting dangerous goods),

4.2.2

consignments whose carriage is subject to special conditions, in particular subject to special foreign, import or customs provisions of a transit or destination country (unless explicitly agreed otherwise, e.g. with customs clearance regulations),

4.2.3

Shipments with insufficient packaging, in particular those which do not comply with the packaging regulations (section 11) and labelling (paragraph 10), as well as consignments with liquid contents, insofar as they are not packed without breakage and are protected against leakage,

4.2.4

shipments of exceptional or difficult to estimate value, such as works of art, unique items, stamps, transferable commercial securities, securities, precious metals, precious stones, industrial diamonds, watches, money, credit and precincator cards (e.g. telephone cards) and other valid means of payment,

4.2.5

consignments in need of special treatment during transport (e.g. perishable or harmful goods which are particularly protected from heat or cold exposure); hanging coning) (unless explicitly agreed otherwise, e.g. for temperature-controlled transports),

4.2.6

consignments containing live animals and parts or mortal remains of animals or humans;

4.2.7

consignments which, by their external nature or content, may endanger persons or damage to tangible goods and other consignments;

4.2.8

Shipments in which the pick-up address or delivery address designated by the customer is unsuitable or can only be reached in disproportionate difficulty or in respect of which special expenses or security measures are required for their delivery or delivery, no island or mountain pick-ups/deliveries will be made,

4.2.9

Shipments that are addressed are a mailbox address, packing station, or wholesale postal code. Information on the design of the address can be found in the applicable packaging regulations (section 11) and marking (number 10) from consignments.

4.2.10

Any type of consignment containing oil, petrol or lubricants and not discharged properly, and no residual quantities may come out of the outer packaging.

4.2.11

Shipments, moving goods/pers. securities within the meaning of Section 451 of the German Commercial Code (HGB).

4.2.12

Letters within the meaning of the Postal Act (but not courier shipments – > access to the individual consignment at any time) is possible.